Buzz Security & Compliance
Protecting Your Data Beyond HIPAA Standards
In today’s complex and fast-changing healthcare landscape, data security, privacy, and compliance are more crucial than ever. At Buzz, we go beyond the basics of HIPAA compliance to provide a robust, secure, and compliant environment tailored to the needs of healthcare providers and patients. Our platform is designed with a multi-layered approach to security, ensuring that sensitive information is protected across all touch-points in the care continuum. From SOC2 and GDPR compliance to advanced encryption and organization-level controls, Buzz safeguards your data with the highest standards of protection.
End-to-End Encryption (E2EE) and Why it Matters…
E2EE: What is it?
E2EE, or End-to-End Encryption, is a secure communication method that prevents third parties from accessing data while it’s transferred from one end system or device to another. In E2EE, the data is encrypted on the sender’s system or device, and only the recipient can decrypt it. Nobody in between, be it Internet service providers, application service providers, hackers, or even the authorities, can read or tamper with it.
Why E2EE Matters in HealthCare
Privacy of patient information
Ensures the privacy and confidentiality of patient information, which is a fundamental right and a legal requirement under laws such as the Health Insurance Portability and Accountability Act (HIPAA) in the U.S.
Protects sensitive health data
Protects sensitive health data from being intercepted and misused by malicious actors, which could lead to identity theft, fraud, or other forms of harm to the patients.
Maintain patient trust
Helps healthcare providers maintain patient trust, which is crucial for effective healthcare delivery. Patients are more likely to share their health information openly if they trust that it will be kept secure.
Business sustainability
Protect healthcare providers from legal and reputational risks associated with data breaches. Therefore, it’s not just a matter of patient safety but also of business sustainability.
Buzz Your Trusted Partner in Compliance and Security
E2EE Encryption - Trusted and verified to keep Patient Health Information (PHI) and your organization's data secure and compliant
Buzz communication and collaboration platform that is HIPAA compliant has E2EE encryption and Zero-knowledge. Universally preferred by the care teams when compared with other options offered. Buzz Communication & Collaboration Platform is a leader in HIPAA-compliant messaging, and telemedicine is the easiest to do business with and has the best customer support!
HIPAA Compliance in Home Health
The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for protecting sensitive patient data. In the realm of home health, HIPAA compliance is of paramount importance. It ensures that all medical records, billing information, and patient data transmitted over electronic media are kept secure.
Non-compliance can lead to hefty fines, reputational damage, and loss of patient trust. Buzz provides robust solutions to help home health providers maintain HIPAA compliance, safeguarding their patients and businesses.
What does Buzz being HIPAA-secure mean?
All information sent over Buzz is encrypted using Public and Private keys. That means only the sender and receiver can read the information.
Zero-Knowledge and Passphrases
At Buzz, we understand that proper security means protecting data from every angle—even from ourselves. That’s why we incorporate a Zero-Knowledge Security model, ensuring that only authorized users can access the contents of conversations and shared data. Through End-to-End Encryption (E2EE) and an additional layer of passphrase protection, we take security beyond industry standards.
Zero-Knowledge
Encryption
Buzz operates on a Zero-Knowledge principle, which means that no one, not even Buzz administrators or those with backend access to Buzz infrastructure, can view the contents of encrypted conversations. Only the intended participants in a conversation can decrypt and access messages, files, and other shared data.
Unique Passphrase
Requirement
To access Zero-Knowledge protected conversations, users are prompted to create a unique passphrase that adds a further layer of privacy. This passphrase is never stored on Buzz servers, meaning that without it, even Buzz cannot decrypt the data. This ensures that your private conversations stay truly private.
How Passphrase-Enabled E2EE Works in Buzz
When users create a secure conversation or share sensitive information, the passphrase-based E2EE protocol kicks in, encrypting the data end-to-end. The encryption keys are derived only on the user’s device, making it impossible for Buzz—or anyone without the passphrase—to intercept or access the content.
This unique approach to Zero-Knowledge Security makes Buzz an ideal choice for healthcare professionals and organizations that demand the highest levels of confidentiality and compliance. With Buzz, you have the peace of mind that your conversations are truly private and secure.
Organizational Security
Buzz is ideal to connect providers across multiple silos and organizations. However, with that seamless interactions come additional burden about making sure that the right participants get the right access to details etc. Adding additional layer of trusted environment, in the form of "Buzz Organization", a feature unique to Buzz enables multiple of modes of protection of information.
- Organization-level controls within Buzz, including multi-organization security and user access management – onboarding, training, concierge support, etc
- Buzz Organization onboarding includes instructor lead online training and concierge support offering multidisciplinary team access via Buzz concierge level support 24×7
- Buzz offers features like role-based access (Admin, managers), secure-linked group setups, and bridged patient groups for added context in BuzzStreams, including the ability to use organizational access to various EHR streams.
- Ability to support policies around remote logout and session management, ensuring users adhere to organization policies.
How can I be assured that Skyscape is protecting my patients' data?
We take the security and privacy of electronic PHI very seriously. Our Buzz communication platform is HIPAA secure, and your patient’s data is always safe with us. Buzz has login access control and user authentication. All transmitted text messages, documents, images, and videos have end-to-end encryption. Buzz also provides an extra layer of security by using a passphrase whereby all transmitted messages are encrypted using a passphrase know only to the user. This ensures that the transmitted information can ONLY be viewed by the sender and the recipient on authenticated devices. Finally, all hosting services are ISO/IEC compliant, and our staff members are fully trained on HIPAA policies and procedures.
SOC2 Compliance in Healthcare
Service Organization Control 2 (SOC2) is a type of audit that ensures service providers securely manage data to protect the interests and privacy of their clients. SOC2 compliance is crucial in healthcare as it guarantees that a healthcare provider's systems and processes are designed to secure patients' sensitive health information.
Our team at Buzz.Skyscape.com is dedicated to helping healthcare providers achieve and maintain SOC2 compliance. We offer comprehensive solutions that cover all five trust service principles: security, availability, processing integrity, confidentiality, and privacy.
GDPR Compliance
The General Data Protection Regulation (GDPR) is an EU law regulation on data protection and privacy. It impacts any organization that handles the personal data of individuals within the EU, including healthcare providers.
GDPR compliance is essential to avoid substantial fines and maintain patients' trust. At Buzz.Skyscape.com, we offer GDPR compliance solutions that ensure your patient data handling processes align with this regulation's stringent requirements.
Compliance is not a one-time event but an ongoing commitment.
We are here to support you every step of the way, providing the tools and expertise you need to navigate the complex world of healthcare compliance and security.
Learn how we can help you achieve and maintain HIPAA, SOC2, and GDPR compliance.
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