HIPAA Secure Communication Features
Power-Up your Team & Workflow
Buzz offers many HIPAA secure communication features allowing your team and patients the best experience possible.
HIPAA communication & collaboration with a suite of powerful features enable your team to focus on their patients and not worry about technology or the lack thereof.
Buzz Features, Innovation, and World-Class Service
Text, chat, fax, free virtual phone number, fax, caller-ID management, alerts & more. All data and information is archived, all HIPAA compliant and data secure.
Create multiple, custom, team and 1:1 communication groups that speed up communication workflows. Include Staff, Providers, Patients, 3rd Party Partners, and more.
Real-time eSignature, appt. scheduling, EVV capture, file and image sharing, document editing, poll and form, creation, all archived saved for future
Easy-to-use for patients – No app download hassles. our workflow.
AI document generation via Buzz Lighting speeds up workflow completion of reports, consent, and onboarding forms, integrating access to powerful clinical medical content via Skyscape Clinical Knowledgebase
Create multiple, custom, team and 1:1 communication groups that speed up communication workflows. Include Staff, Providers, Patients, 3rd Party Partners, and more.
Real-Time HIPAA Secure Communication and Messaging
Text, chat, fax, free virtual phone number, caller-ID management, alerts & more.
All data and information are archived, HIPAA compliant, and data secure.
Real-Time Messaging
Efficient 1:1 and Team Communication
Secure organized text/chat messages 1:1, groups or teams – using end-to-end HIPAA-secure encryption: share images, videos, dictations, and more.
Phone Calls
Personal Phone Number & CallerID
Get your own personal Buzz phone number and set your caller ID, send or receive calls from anyone – landline or mobile with no worries about sharing your personal mobile number.
Fax
E-Fax Within your Workflow
Send or receive a Fax within the workflow. Securely share PHI or orders from inbound fax to the appropriate case management group, no printing required.
HIPAA Compliance
Secure Communication & Collaboration
Zero knowledge and end-to-end encryption for
HIPAA compliant messaging and collaboration.
BAA (Business Associate Agreement) supported.
Organizational Security
Manage Access and Team Members
Administrative audit controls in compliance with HIPAA policies. Ease of onboarding organization in bulk. Manage team members/groups and access to conversations.
Group and One-to-One Collaboration
Create multiple, custom, team, and 1:1 communication groups that speed up communication workflows.
Include Staff, Providers, Patients, 3rd Party Partners, and more.
Collaboration
Improved Teamwork & Collaboration
Create groups/teams that mimic your normal workflow, allowing information, medical reports, images, insurance forms to be shared seamlessly.
Continuous Case Management
Support Additional Team Members
Flexible groups allow team members (providers, field staff) to manage real-time patient centric communication with the ability to add members with access to historical messages to manage efficient care.
Message Templates
Common Responses in an Instant
Quickly respond to daily questions and approvals with custom canned messages. Whether you are letting your team know your arrival time, or you have finished meeting with a patient. You can create common templates for instant responses.
Bulk Messaging
One Message to All Concerned Parties
Ability to send messages to groups of people within Buzz or external users. Use for business announcements or emergency advisories.
Broadcast
Share Information without Clutter
Create a group for information dissemination. Broadcast daily news/updates/emergency outage messages to members. Recipients do not see group members nor can they reply.
Workflow Efficiency
Real-time eSignature, appt. scheduling, EVV capture, EHR integration, file and image sharing, document editing, poll, and form creation, all archived and saved for the future.
Edit/Sign Documents
Document Editor and E-Signatures
Collaborate within vital documents with a built-in document editor – create and fill forms, sign, and edit. Allowing secure exchange of insurance forms, reports, and electronic consents with team members, admins, referral organizations, or even patients & family members.
File & Image Sharing and Storage
Share Documents and images
Securely share and store documents and images, such as intake forms and images. Built-in file storage for organization documents and forms.
Polling
Survey for Quick Team Decisions
Create a poll on the fly to coordinate care, coverage, and more.
Scheduling | Calendar Management
Manage and Track Your Schedule
Administrative audit controls in compliance with HIPAA policies. Manage team members/groups and access to conversations.
EVV (Electronic Visit Verification)
Verify Location & Tasks
Built in electronic visit verification with caregiver geolocation tracking to verify actual client visits, ensure compliance, invoicing accuracy and legal requirements.
Location & Geofencing
Find Local Assets for Patients
Explore nearby areas to assist clients with pharmacy location or another supportive service.
EHR Integration
Keep all Information Up-to-Date within your EHR
Seamless integration with a conversational interface connected with the EHR your organization uses.
Telehealth
Easy-to-use for patients – No app download hassles
Telehealth
Video Calling
Connect with multiple parties or single users with encrypted video conferencing. Send invites via text or email to connect via Buzz.
BuzzLink
Communication without the Hassle
Send a Patient and/or Family a link so they can communicate in the Buzz easy-to-use environment without downloading additional software or licensing.
AI Productivity Tools and Clinical Knowledgebase
AI document generation via Buzz Lighting speeds up workflow completion of reports, consent, and onboarding forms, integrating access to powerful clinical medical content via Skyscape Clinical Knowledgebase
AI Integration
Streamline Your Workflow with AI
Skyscape Lightning™ – use integrated AI to create appeal letters, outline care plans, summarize notes and more… send via Buzz or even Fax instantly, or save for future use.
Clinical Knowledge
Skyscape Medical Library
Skyscape Lightning™– AI-based access to trusted medical/nursing resources. Dependable answers within your workflow.
White Glove Support
We provide our partners with award-winning, best-in-class service, from onboarding and implementation to ongoing training as part of the platform.
Support
White-Glove Service
Extensive in-context help, knowledge base and FAQ. Multidisciplinary team access via Buzz concierge level support 24×7. We’re here for you!
Multi-Platform Accessibility
Buzz works on all iOS and Android mobile devices, tablets, and web browsers on laptops and desktops (PC, MAC, Google Chromebook).
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