The Skyscape Blog
Top Security Risks in Your Healthcare Communication and How to Avoid Them
In 2023, a Black Book research survey showed that over 93% of healthcare organizations have experienced data breaches in the last five years. This not only impacts traditional health systems and clinics, but also is prevalent in post-acute care, home health care,...
The Importance of HIPAA Compliance in Healthcare Communication
Close to 44% of the global population (3.5 billion people) rely on messaging apps to communicate today. Unfortunately, traditional consumer SMS, text and even “secure” messaging apps like WhatsApp, Apple Message, or Google Messages’ do not come with safety and...
Top 6 Features to Look for in a Healthcare Communication Platform
When it comes to healthcare, time is of the essence and every second counts. However, even with impeccable face-to-face communication skills, hospitals, clinics, long-term care, and home healthcare platforms still struggle to create a real-time collaborative...
How AI is Enhancing Healthcare Communication
Artificial intelligence isn't a new concept. In the healthcare industry alone, AI has been used to some degree since the 1970s. It was first implemented to help identify blood infection treatments and showed promising results. This led to further curiosity about what...
Streamlining Healthcare Workflows with Collaboration Tools
Effective communication and streamlined healthcare workflows are essential in today's healthcare environment, especially for home healthcare providers who often face unique logistical challenges. Research shows that 80% of serious medical errors involve communication...
How Can Digital Collaboration Tools Reduce Operational Costs in the Healthcare Industry?
According to the World Health Organization (WHO), in 2021, global healthcare spending amounted to $9.8 trillion—10.3% of the worldwide GDP. It’s no secret that healthcare costs have been steadily rising worldwide, but each year, $1.8 trillion of these costs result in...
How to Boost Patient Satisfaction with Real-Time Communication
According to Gallup, less than half of Americans are satisfied with the overall quality of US healthcare for the first time in two decades. 31% state it is "only fair," while a record-breaking 21% call it "poor." The reasons for declining patient satisfaction vary,...
7 Benefits of Clinical Communication Platforms
According to the National Health Expenditure Account (NHEA), US healthcare spending was about $13,493 per person in 2022, constituting about 17.3% of the nationwide GDP. Although some out-of-control costs contribute to this, inefficient processes, complicated...
Connecting Healthcare Professionals with Secure Instant Messaging
Although there are no exact global figures, it's estimated that nearly 23 billion text messages are sent daily worldwide. Some messaging apps, like WhatsApp or Telegram, use end-to-end encryption, but many don't. This can allow hackers to access authorization...
Simplify Healthcare Communication Solutions with All-In-One Platform
Poor or inefficient communication within any industry is bad for business. But, when communication errors occur in the healthcare industry, they can result in misdiagnosis, medical mistakes, unnecessary complications, and even death. To solve these issues, healthcare...
