Connected Virtual Care That Goes Beyond the Video Visit
Secure video visits. Patient messaging. Family communication. One connected workflow.
Virtual care isn't just about launching a video call. Providers need a secure way to communicate with patients, involve family members, coordinate with care teams, and continue the conversation after the visit ends. Buzz combines HIPAA-compliant video visits, BuzzLink patient access, secure messaging, and care team collaboration into one connected communication platform—without requiring patients to download another app.
What Is a HIPAA-Compliant Virtual Care Platform?
A HIPAA-compliant virtual care platform enables healthcare organizations to securely conduct video visits, communicate with patients and families, coordinate care teams, and manage follow-up communication within one integrated workflow. Buzz combines encrypted video conferencing, BuzzLink patient access, secure messaging, and care coordination to simplify virtual care while reducing barriers for patients.
Invite Anyone with a Secure BuzzLink
Patients and family members don't need to download another app or create an account to participate. Simply send a secure BuzzLink by text or email, allowing them to join the conversation quickly and easily while clinicians continue working within Buzz.
One Conversation Before, During, and After the Visit
Most telehealth platforms focus on the video visit. Buzz goes further by keeping patients, families, and care teams connected before, during, and after every appointment. Because messaging, video visits, document sharing, and care coordination all happen within the same secure platform, communication continues long after the call ends—supporting better collaboration, continuity of care, and patient engagement.
Before the Visit
- A therapist sends a secure BuzzLink by text or email before a counseling session.
- The patient simply taps the link and joins securely from home – no app download required
During the Visit
- The therapist meets securely with the patient.
- A family member joins part of the session when appropriate.
After the Visit
- Sharing follow-up instructions and care plans
- Answering patient and family questions
- Coordinating care with clinicians and care teams
- Sharing documents and educational resources
- Supporting ongoing patient engagement through secure messaging
Everything stays connected in Buzz—creating one continuous communication workflow instead of disconnected conversations.
Who Uses Buzz Virtual Care?
|
Traditional Telehealth |
|
Video only |
|
Separate messaging app |
|
Patients download another app |
|
Disconnected follow-up |
|
Video platform |
|
Multiple vendors |
| Buzz Virtual Care |
| Complete communication platform |
| Built-in secure messaging |
| Join instantly with BuzzLink |
| Ongoing communication |
| Care coordination platform |
| One integrated workflow |
Benefits
Organizations using Buzz benefit from:
- Increase patient participation
- Reduce missed virtual visits
- Simplify patient access
- Improve family engagement
- Strengthen care coordination
- Reduce technology frustration
- Improve continuity of care
- Eliminate disconnected communication tools
Who Uses Buzz Virtual Care?
Organizations using Buzz benefit from:
- Home Health Agencies
- Hospice Providers
- Behavioral Health Organizations
- Mental Health Providers
- Community Health Centers
- Substance Use Disorder Treatment Centers
- Private Practices
- Care Coordinators
FAQ
Do patients need to download an app to join a virtual visit?
No. BuzzLink allows patients and family members to join through a secure link sent by text or email, reducing barriers to participation.
Can family members join a virtual visit?
Yes. Buzz supports secure video conferencing for patients, family members, clinicians, care teams, and other approved participants.
Is Buzz only for video visits?
No. Buzz supports the entire virtual care journey by combining secure messaging, video visits, patient engagement, family communication, document sharing, and care coordination within one platform.
How is Buzz different from a traditional telehealth platform?
Unlike standalone video meeting tools, Buzz combines secure video conferencing with ongoing communication, patient engagement, and care coordination, allowing providers to continue collaborating before, during, and after each visit.
Is Buzz a HIPAA compliant telehealth platform?
Yes. Buzz supports HIPAA compliant telehealth workflows with encrypted video conferencing and secure communication tools designed for healthcare environments
Does Buzz support encrypted video calling?
Yes. Buzz supports encrypted video conferencing for single users or multiple parties. Invites can be sent by text or email so participants can connect through Buzz.
Why is workflow integration important for telehealth?
Workflow integration is important because telehealth is not only a video call. It often includes patient communication, care coordination, follow-up messages, and family involvement. Keeping these activities in one workflow helps reduce communication gaps.
Can invites be sent by text or email?
Yes. Buzz allows telehealth invites to be sent by text or email so patients or other participants can connect through Buzz.
