HIPAA-Compliant Messaging Built for Healthcare Teams
Secure communication that protects patient information while keeping clinicians connected
Buzz® combines HIPAA-compliant messaging, encrypted clinical texting, secure voice calling, eFax, document sharing, and care team collaboration into one secure healthcare communication platform. Whether your teams work in hospitals, clinics, home health, hospice, behavioral health, or community care, Buzz helps you communicate faster while protecting PHI and reducing compliance risk.
What Is a HIPAA-Compliant Messaging App?
A HIPAA-compliant messaging app enables healthcare professionals to securely exchange protected health information (PHI) through encrypted messaging, secure file sharing, voice communication, and collaboration tools. Buzz combines HIPAA-compliant messaging, encrypted clinical texting, secure fax, phone calling, administrative controls, and archived communication to help healthcare organizations improve communication while supporting HIPAA security and privacy requirements.
Why Healthcare Organizations Need HIPAA-Compliant Messaging
Consumer texting apps were never designed for healthcare. Using personal phones, SMS, email, or consumer messaging platforms to discuss patient care can create unnecessary security, privacy, and compliance risks.
Healthcare teams need communication tools that:
- Protect PHI
- Support secure collaboration
- Archive conversations
- Control user access
- Reduce communication delays
- Keep clinicians connected anywhere
Buzz delivers all of this in one secure healthcare communication platform
Secure Communication Without Workflow Disruption
Healthcare communication happens everywhere, from hospitals and clinics to home health visits, hospice settings, behavioral health practices, and administrative offices. Physicians, nurses, therapists, home health clinicians, hospice teams, behavioral health providers, administrators, and referral partners all need to stay connected to coordinate care effectively. Buzz enables secure, real-time communication across the entire care continuum, helping healthcare organizations collaborate efficiently, reduce delays, and keep teams connected wherever they work.
Secure Messaging
Exchange text messages securely with individuals or care teams, plus share:
- Patient updates
- Images
- Documents
- Voice dictation
- Videos
All communication is protected through end-to-end encryption.
HIPAA Voice Calling
Communicate using your own Buzz phone number instead of exposing your personal mobile number.
Features include:
- Personal business number
- Configurable Caller ID management
- Mobile calling
Maintain professional boundaries while improving patient communication.
Secure eFax
Receive and send fax documents directly inside your workflow. Route physician orders, referrals, and patient documentation securely without printing or scanning. Improve efficiency while reducing paper-based processes.
Administrative Controls
Healthcare organizations need visibility and control.
Buzz includes:
- User management
- Group management
- Conversation permissions
- Administrative oversight
- Audit controls
- Archived communication
Designed to support healthcare security policies and organizational governance.
Every conversation is protected with healthcare-grade security.
Healthcare organizations need visibility and control.
Buzz includes:
- End-to-end encryption
- Zero-knowledge encryption
- Archived communications
- Business Associate Agreement (BAA) support
Healthcare organizations remain responsible for implementing appropriate HIPAA policies, user permissions, and workforce training.
Designed for Every Healthcare Setting
Buzz supports secure communication across home health, hospice, palliative care, behavioral health, primary care, physician practices, skilled nursing, community health, and mobile clinical teams. Whether providers are working across facilities or traveling to patient homes, Buzz keeps care teams securely connected with real-time communication built for healthcare workflows.
Why Healthcare Organizations Choose Buzz
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Traditional Communication |
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Consumer texting |
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Personal phone numbers |
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Multiple communication apps |
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Paper fax |
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Fragmented communication |
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Lost message history |
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Limited oversight |
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Buzz Secure Communication |
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HIPAA-compliant messaging |
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Dedicated Buzz numbers |
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One secure platform |
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Integrated secure eFax |
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Unified collaboration |
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Archived communication |
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Administrative controls |
FAQ
What is a HIPAA-compliant messaging app?
A HIPAA-compliant messaging app is a secure communication platform designed to help healthcare organizations exchange protected health information using encryption, access controls, audit capabilities, and secure data handling.
Is Buzz HIPAA compliant?
Buzz supports HIPAA-compliant messaging through end-to-end encryption, zero-knowledge encryption, archived communications, administrative controls, and Business Associate Agreement (BAA) support. Healthcare organizations should also implement appropriate internal policies, permissions, and workforce training.
Why shouldn't healthcare providers use personal texting?
Consumer texting apps typically lack the security controls, administrative oversight, audit trails, and PHI protections required for healthcare communication.
Can Buzz replace secure texting, fax, and calling?
Yes. Buzz combines secure messaging, voice calling, eFax, document sharing, and collaboration tools into one healthcare communication platform.
Does Buzz support home health and hospice agencies?
Yes. Buzz is designed for healthcare organizations including home health, hospice, behavioral health, physician practices, and community-based care teams.
Does Buzz support secure PHI sharing?
Yes. Buzz supports secure PHI sharing through encrypted messaging, secure eFax workflows, document sharing, archived communication, and controlled access to conversations. This helps healthcare organizations exchange patient information more securely than consumer texting, email, or disconnected communication tools.
What is encrypted clinical texting?
Encrypted clinical texting allows healthcare professionals to exchange patient-related information through secure, encrypted messaging instead of standard SMS. Buzz supports encrypted clinical texting for individual conversations, group communication, and care team collaboration while helping protect sensitive healthcare information.
Can clinicians communicate without sharing personal phone numbers?
Yes. Buzz provides dedicated Buzz phone numbers and flexible caller ID management, allowing clinicians and staff to make and receive calls without exposing their personal mobile numbers. Users can choose whether recipients see their personal Buzz phone number or an organization-approved caller ID, so patients can see a recognizable agency name, such as “ABC Home Health”, rather than an unfamiliar number. This helps improve patient engagement, reduce missed calls and call-backs, maintain professional boundaries, and support more effective communication with patients, referral partners, and care teams.
Secure Communication Starts Here
Protect patient information, improve care coordination, and simplify healthcare communication with one HIPAA-compliant platform.
