A 25-Year-Old Lesson from Apple’s iMac
TL;DR Apple’s iMac, introduced 25 years ago, featured a unique handle not for portability but to foster connection and approachability with technology. In today’s post-pandemic landscape, with the challenges of staff shortages and a digital-first world,...
A Flavor of Passion and Dedication: The Unstartable Car, the ‘Unstable’ Customer, and a Sweet Outcome
TL;DR This intriguing case study delves into a seemingly bizarre issue involving a new car, a nightly ice cream run, and an unexpected conundrum. Presented with a customer’s claim that his car refuses to start only after purchasing vanilla ice cream, General...
Decoding “Moneyball” Metrics in Medicine: How Much Does the Age of Your Doctor Matter
TL;DR This article offers a perspective on the debate around doctors’ age and effectiveness, suggesting that experience and current knowledge are vital for patient outcomes. Drawing from my 30 years of experience in the digital health technology field and...
Faster Horses or Flying Cars: Reimaging Henry Ford’s Tryst with ChatGPT
A Conceptual Collage to Visualize the Relevance of Alleged Quote by Henry Ford over a Century Ago TL;DR In this article, I explore the intersection of innovation, customer input, and AI technology, notably ChatGPT. Drawing upon Henry Ford’s quote about...