How to share Logs
So you are experiencing a problem on iOS, Android, or Web? Let’s take a closer look. Please follow the steps below to obtain and share your Buzz logs with us.
To ENABLE 🐛 DEBUGGING:
⚬ Open Buzz > Tap the Burger Menu ☰ > Choose Settings
⚬ Scroll down to Debugging (if disabled, tap to enable). If already enabled, then SEND the LOG Files.
To SEND the 🪵 LOG files:
⚬ Tap the Burger Menu ☰ > Choose ABOUT
⚬ On the ‘About screen’ > Tap on ‘CONTACT US’
This will open your email client and generate log files to send to our Support team.
⚬ Login https://buzz.skyscape.com/login
⚬ Right click anywhere on WeBuzz page
⚬ This will bring up the context menu and one of the items will be called ‘Inspect’
⚬ Click on ‘Inspect’
⚬ Click ‘Console’ Tab
⚬ Right Click on data screen
⚬ Choose ‘Save As…’
This will create a log file, send those to the support team via Buzz chat
